Refund policy
All sales are final.
Due to the nature of our services and products, we do not offer refunds, returns, or exchanges. By booking an appointment or making a purchase, you acknowledge and agree to this policy.
Services: All service sales are final. We do not provide refunds for services rendered. If you have concerns about your service, please reach out to us within 48 hours and we'll do our best to make it right.
Retail Products: All product sales are final. We are unable to accept returns or exchanges on any products for hygiene and safety reasons.
Gift Cards: Gift cards are non-refundable and cannot be redeemed for cash. They do not expire and are transferable.
Appointments: We ask that any changes or cancellations be made at least 24 hours in advance. No-shows and late cancellations may be subject to a fee.
If you have any questions about this policy, please contact us before booking or purchasing. We're always happy to help!